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FAQs

MY DIAPER IS LEAKING. WHAT CAN I DO?

There are essentially four reasons a cloth diaper may leak:

Prepping not completed - Make sure you have properly prepped your diapers with 5-6 hot washes with detergent, partially drying in a dryer between each wash. It will take up to 10 washes for diapers to become fully absorbent.Baby is out-wetting the diaper - If baby is saturating the diaper, you need to either add more absorbency or change more often. Our Organic Cotton Booster and Stay Dry Booster are good options for adding more absorbency for daytime. GroVia Prefolds, tri-folded and laid on top of or in between the two layers of the soaker pad works best for naps and night time for heavy wetters.Absorbent layers are repelling water - Check your detergent to make sure it does not contain any plant oils. Also ensure that any diaper balms you are using do not contain any petroleum products. If you have either of these issues, you simply need to wash the diapers in original blue Dawn dish soap to remove the oil build up. Also check your detergent dosing. Under-dosing your wash loads can result in mineral build-up and stinky diapers. Improper fit - Make sure the rise setting is set for your baby’s body type and size. A good fit test is once the diaper is on your baby, you should be able to slide just one finger between the baby’s leg and the elastic. Any more room than that may cause leakage.

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THE HOOK & LOOP ON MY HYBRID SHELL IS WORN OUT. WHAT CAN I DO?

Regular maintenance is needed to keep the hook/loop in good repair. Use a pin or an old toothbrush to keep the aplix clear of lint and threads. A sweater shaver may be used to remove excess pilling on the loop fabric. Repeated flattening of the tab out of the wash prevents the aplix from curling edges which become less sticky. Washing with like fabrics (polyester) rather than high fiber content absorbencies will keep the hook/loop in better condition. Non-HE top load washer with an agitator is also wearing on hook/loop and elastic. Washing on a gentle cycle works best. The manufacturing defect warranty does not cover general unsticking of the hook/loop after 180 days.

HOW DO I STORE MY DIRTY DIAPERS?

Always store your dirty cloth diapers in a dry pail. Do NOT soak your cloth diapers in a wet pail that has bleach or any other caustic solution in it. Make sure water has been squeezed out really well after spraying or dunking, diaper should not sit soaking wet in the dry pail. Consider propping the lid open so that air can circulate to reduce ammonia build-up (especially important during hot summer months).

CAN I COMPOST YOUR BIO PRODUCTS ON MY OWN?

The GroVia BioSoakers and BioDiapers are made with compostable and biodegradable ingredients. However, they are meant to be sent to a commercial composting service. Most home composts cannot support the volume of diapers used.

CAN I USE DIAPER RASH CREAM?

Only "cloth diaper safe" rash creams should be used. Avoid any rash cream that contains petroleum as an ingredient, unless you are going to use a disposable while treating your baby’s diaper rash. Petroleum jelly will cause severe repelling on your diapers which will then need to be cleaned with original blue Dawn dish soap. Our GroVia Magic Stick is formulated especially for cloth diapers and works quite well for most families.

HOW CAN I REPLACE THE RELAXED ELASTIC ON MY SHELL?

If your GroVia Hybrid Shell is past being covered by a warranty, you can replace the relaxed elastic by following this tutorial.

HOW DO I STORE MY DIAPERS IN BETWEEN CHILDREN OR WHEN NOT IN USE?

Diapers should be stored in a temperature-controlled environment and NOT in an air-tight container. Diapers should be pulled out and laundered at least once per year while in storage. We also recommend doing a Mighty Bubbles treatment on the diapers prior to storing them.

HOW DO I TREAT "NEW TO ME" USED DIAPERS?

A good rule of thumb when purchasing pre-loved diapers is to first deep clean them a couple of times to make sure they are at full absorbency. Mighty Bubbles is a great option for deep cleaning, or RLR can also be used. Follow that up with a chlorine bleach wash to disinfect the cloth. Use 1/8 cup for a HE washer or 1/4 cup for a non-HE washer on warm, with an extra rinse. This practice will ensure the new diapers are clean and disinfected for your little one!