Company

GroVia modern cloth diapers are designed and produced by The Natural Baby Company, a family-owned business committed to providing innovative natural parenting products. The Natural Baby Company is located in Bozeman, MT. Learn more about us

All product origins are listed on each individual product page at www.grovia.com. We have production in the U.S.A., Pakistan, and China. Our core cloth diaper products are manufactured according to strict organic certifications which also include a review of our fair trade/labor practices.

GroVia is always looking for great retail partners who are looking for new products that "sell themselves" due to their innovation and durability. Interested parties can apply by filling out our wholesale application accessed here: Retailer Application

Ordering

GroVia products can be purchased through hundreds of participating retailers nationwide, as well as from the GroVia website at www.grovia.com. A complete list of GroVia retailers can be found here.

Once placed, orders cannot be modified or changed. Please contact GroVia customer service immediately at 1-877-899-2229 if you need assistance cancelling and placing a new order.

Please be advised that some orders are shipped very soon after placement, and it may not always be possible to cancel.

If your order on the GroVia website is not going through, please check the following:

Make sure everything you have ordered is in stock by going to the "Shopping Cart" symbol in the top right-hand corner of the site and then choosing "Continue to Checkout". Any "out of stock" notifications will appear in this section.Make sure your billing address matches the address listed on your credit card.Make sure your account information and order information match. You can do this by clicking on the ‘My Account’ link on the top right corner of the site.

STILL HAVING ISSUES?

Please contact customer service by calling 877-899-2229, e-mailing customerservice@grovia.com or through the ‘Live Chat’ button at the top of the website.

You can obtain an estimated shipping and applicable tax quote by clicking on the shopping cart symbol at the top right-hand corner of the site and then choosing "Proceed to Checkout". In your cart, enter your state and zip code under "Estimate Shipping" and click on "Estimate". You must add all desired products to your cart to obtain an accurate shipping estimate.

Orders generally take 3 – 5 business days from the day they are shipped to reach their destination. Orders are usually shipped out of warehouse 24 – 48 hours after being placed.

If you are not satisfied with your GroVia product, you may return your unused, unwashed items within 30 days. Return shipping costs are the responsibility of the consumer. Refunds will be made in the same form of payment used to make the purchase. More Info

Non-defective items must be returned in the same packaging as they were received, unwashed and in re-sellable condition. Items must be accompanied by the original receipt. Shipping costs are the responsibility of the customer.

At GroVia, we stand behind our products 100%. We cover all manufacturing defects on GroVia products for one full year from the date of purchase. More Info

To make a warranty claim, please call us at 877-899-2229, or e-mail us at customerservice@grovia.comLearn more

GroVia accepts Visa, MasterCard, AMEX, PayPal, Apple Pay and Sezzle through our website. We also accept orders via phone at 1-877-899-BABY.

The more you buy, the more you save. It's that easy! Your savings will be based on how many items in a particular product category you purchase (any color, print, or size). Click here to learn more about bulk pricing

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