Privacy policy

PRIVACY POLICY

Your privacy matters to us. This policy explains what information we collect, how we use it, and how we protect it when you visit or make a purchase from GroVia.

WHAT INFORMATION WE COLLECT

When you interact with our site, we may collect the following information:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information

  • Account login details

We may also collect information when you:

  • Place an order

  • Create an account

  • Subscribe to emails

  • Contact customer support

  • Participate in surveys or promotions

HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Improve your shopping experience

  • Send order updates and service communications

  • Request reviews and feedback

  • Send marketing emails (you can opt out anytime)

We may also use data to personalize content and improve our website performance.

HOW WE PROTECT YOUR INFORMATION

We take security seriously and use industry-standard safeguards, including:

  • Secure Socket Layer (SSL) encryption

  • Restricted access to sensitive data

  • Regular security monitoring and malware scanning

All payment transactions are processed through secure third-party providers and are not stored on our servers.

COOKIES & TRACKING

We use cookies to enhance your experience, including:

  • Remembering items in your cart

  • Saving your preferences

  • Understanding how visitors use our site

You can disable cookies in your browser settings, though some features may not function properly.

We may also use trusted third-party tools (such as analytics and advertising partners) to help us understand site performance and improve your experience.

THIRD-PARTY SERVICES & ADVERTISING

We do not sell or trade your personal information.

We may work with trusted partners such as advertising platforms and analytics providers. These services may use cookies or similar technologies to deliver relevant content and ads.

For example, Google may use cookies to show ads based on your browsing behavior. You can adjust your ad preferences through your Google settings.

YOUR PRIVACY RIGHTS

You have the right to:

  • Access or update your personal information

  • Request deletion of your data

  • Opt out of marketing communications at any time

You can manage your information by:

  • Logging into your account

  • Contacting our support team

  • Using unsubscribe links in emails

DO NOT TRACK

We honor Do Not Track (DNT) browser signals and adjust tracking behavior accordingly.

CHILDREN’S PRIVACY

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

DATA BREACH RESPONSE

In the unlikely event of a data breach, we will notify affected users within 7 business days in accordance with applicable laws.

EMAIL COMMUNICATIONS (CAN-SPAM COMPLIANCE)

If you subscribe to our emails, we may send:

  • Order updates

  • Product information

  • Promotions

We will:

  • Never use misleading subject lines

  • Clearly identify marketing messages

  • Include our business contact information

  • Honor unsubscribe requests promptly

CHANGES TO THIS POLICY

We may update this policy from time to time. Updates will be posted on this page with a revised date.

CONTACT US

If you have any questions about this policy, please contact us:

GroVia Modern Cloth Diapers
505 Violet St
Golden, CO 80401
United States

Email: hello@grovia.com
Phone: (303) 578-9377

LAST UPDATED

August 2026